5 Star Service
Our vision is to become the UK's leading short stay guest management service provider by providing companies that partner with us and their guests a world class 5 star service everytime. Ultimately good systems and a great team lead to an exceptional business, we pride ourselves on our industry leading processes that have been refined over many years and our team of high performers who we are proud to introduce below.
Meet The Team
Founder & CEO
Graham started his career as an engineer & sees good business as something where everyone wins. His vision for creating value is to set expectations high & still overdeliver.
Emma has been part of the company since its beginning in 2017 and has over 8 years experience working for SME's in senior management roles. As the Operations Manager Emma is responsible for the daily operations of the company, leading the company strategy and development whilst also ensuring the company vision of 5 star service is never compromised.
Emma is the proud mum to Ava, and clearly demonstrates that being the boss at work doesn't translate to being the boss at home. Emma spends most of her afternoons surrounded by unicorn teddies covered in glitter and being corrected on her poor tea party etiquette by a 5 year old dressed as Elsa.
Business Development Manager
Once an avid skier and ski instructor in Canada, now mother of (soon to be) 3 - Ellie has a great fervour in providing our guests and clients with a 5 star service. Ellie is focused on finding new clients and new properties but also remains the account manager for our long standing clients and is always on hand to assist them. Her passion for people enables her to build great relationships and contracts with businesses and companies nationwide, she is always on the hunt for new guests to provide our serviced accommodation to them and leads the marketing and sales of the entire portfolio!